Description
Table of Contents
1. Introduction to Crisis Management
2. Recognizing Signs of Crisis
3. Responding Effectively in Crisis Situations
4. Communication Techniques During Crisis
5. Maintaining Safety and De-escalation Strategies
6. Self-Care and Post-Crisis Reflection
7. Ethical Considerations and Professional Boundaries
8. Crisis Documentation and Reporting
9. Collaboration with Clinical Teams
10. Training Exercises and Reflection Questions
Key Objectives:
- Define what constitutes a crisis
- Understand the role of a paraprofessional during a crisis
- Clarify limits of scope and responsibilities
Definition: A crisis is any situation that overwhelms a person’s ability to cope using their normal
strategies.
Reflection Questions:
- What types of crises might occur in your work environment?
- How do you currently respond when someone is in distress?
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